Limited Warranty Policy
Last Updated: May 29, 2026
At Kyle’s Containers, we stand behind the quality and reliability of every shipping container we sell. This Limited Warranty explains what is covered, what is not covered, and the responsibilities of both Kyle’s Containers and the customer.
1. Limited Warranty Coverage
Kyle’s Containers warrants that containers purchased directly from us will be free from material defects that substantially affect structural integrity at the time of delivery.
Warranty Eligibility
To qualify for warranty service, the following conditions must be met:
You are the original purchaser.
The container was purchased directly from Kyle’s Containers.
You can provide proof of purchase.
The container has not been modified, altered, or improperly maintained after delivery.
2. What Is Covered
Subject to inspection and approval, this warranty may cover:
Structural defects present at delivery.
Major door operation defects.
Defects that prevent normal intended use.
Significant water intrusion resulting from defects present at delivery.
3. What Is Not Covered
This warranty does not cover:
Normal Wear and Tear
Surface rust
Paint fading
Cosmetic dents and scratches
Minor weathering
Customer Damage
Damage caused during unloading or relocation.
Improper site preparation.
Ground settlement causing container distortion.
Unauthorized modifications.
Environmental Conditions
Flooding
Fire damage
Storm damage
Natural disasters
Corrosion caused by environmental exposure after delivery
Modifications
Cutting, welding, drilling, or structural alterations.
Electrical, plumbing, insulation, HVAC, or interior fit-outs installed after delivery.
4. Delivery Inspection Requirement
Customers must inspect containers upon delivery.
Any visible defects, damage, or delivery-related concerns must be reported within 24 hours of delivery.
Failure to report visible defects within this period may void warranty consideration.
5. Warranty Claims
To submit a warranty claim, customers must provide:
Proof of purchase
Photographs of the issue
Description of the defect
Delivery address
Contact information
Kyle’s Containers reserves the right to inspect the container before approving any warranty claim.
6. Limited Remedy
If a valid warranty claim is approved, Kyle’s Containers may, at its sole discretion:
Repair the defect
Supply replacement parts
Replace the affected container
Provide another appropriate remedy
These remedies constitute the customer’s exclusive remedy under this warranty.
7. Limitation of Liability
To the fullest extent permitted by law, Kyle’s Containers shall not be liable for:
Indirect damages
Consequential damages
Loss of business
Loss of profits
Loss of use
Project delays
Costs associated with site preparation or modifications
Our total liability shall not exceed the original purchase price of the container.
8. Warranty Void Conditions
This warranty becomes void if:
The container is modified without authorization.
The container is relocated improperly.
Structural alterations are performed.
Damage results from misuse, neglect, or improper maintenance.
False or misleading information is provided during the claims process.
9. Customer Support
Kyle’s Containers
Address:
548 W 2nd Ave
Mesa, AZ 85210
United States
Email:
info@kylescontainers.com
Website:
www.kylescontainers.com
Customer Support Hours
Time Zone: Mountain Standard Time (MST) – Arizona (GMT-07:00)
Monday – Friday
08:00 AM – 10:00 PM
Saturday
08:00 AM – 08:00 PM
Sunday
08:00 AM – 06:00 PM
10. Contact Us
If you have questions regarding this Limited Warranty or need assistance with a warranty claim, please contact our customer support team.
Email: info@kylescontainers.com
Address:
548 W 2nd Ave
Mesa, AZ 85210
United States
Website:
www.kylescontainers.com